I had a great experience with Paradise Window Coverings. The moment I inquired about the installation, Derek Koki has been fantastic thru out the whole process. From his in home demos, to his knowledge and recommendations, to his willingness to be patient and flexible, he is a true professional.
On the installation day, Derek did an excellent job installing the plantation shutters I ordered. He was efficient, detail oriented and once he was done he made sure to clean up thoroughly. Once all the Hunter Douglas shutters were installed my house looked so much better that I wished I did this years ago. Shortly after the job was finished, I had my daughter's room painted by artists I knew. I ended up taking off the newly installed shutters in that one room so as not to get any paint on them. I then called Derek to ask a question about the removal of the shutters and after learning about my daughter's project, he even offered to swing by my house and reinstall them once the project was completed!
I am extremely satisfied with the all around great install service and the product. It is my pleasure to give Derek and Paradise Window Coverings a well deserved 5 Star rating.
I, like you, discovered Paradise Window Coverings by doing a google search for window blinds and saw the wonderful reviews. I cannot say enough of the owner, Derek. From our very first encounter with him, (I think it was by email), until the very last, I have nothing but wonderful things to say about our entire experience. Derek made us feel very comfortable through the entire process. We were somewhat unsure of what we wanted and needed but Derek gave us his ideas and suggestions which ended up being exactly what we wanted. For years, we've had these horrible curtains that were so old, they had holes in them. Because our bedroom windows were located at the front of our house, we needed the privacy but at the same time, we needed the ability to brighten and darken our bedrooms whenever we felt the need to. He suggested partial split shutters due to the fact that we wanted to do something with a tinting design for our center windows. And we ended up doing a drop down shade for that which worked out perfectly. Derek is a great communicator and we never had any problems reaching him, whether it was by phone or email. He'd alway respond to us in a very timely manner. We didn't have any problems with scheduling dates for him to come to do the installations. The only regret we have is that we didn't seek him out sooner. We're extremely happy with the value and workmanship of our shutters and shades and most importantly with the wonderful customer service Derek provided for us. During the few months we got to know him, he became like family to us. I highly recommend him if you need any window work done. And, if we could give him 10 stars, we would!! Thank you so much Derek!! I think I'm in love with my windows. LOL!
Reasonably priced, quality materials and Derek has provided excellent prompt service. He was punctual and very professional, excellent work ethics. There was no pressure from him in choosing what color/material of window coverings. Waiting period for the supply to come in was not bad and Derek, by himself, was able to finish the job in half a day. He answers his calls and he was the first to point out any flaw in the material being installed and returns to replace that defective part. I would highly recommend Derek and Paradise Window Coverings.
Needed plantation shutters!! Our friend Joy recommend them!! They did an amazing job!!! They are so professional and kept us informed of the whole process! I would definitely recommend paradise window!!